Privacy Policy

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Protection and Management of Personal Data:

 

General Information:

SG Surf School is committed to protecting personal data. We are dedicated to ensuring the highest level of protection for your personal data in compliance with the Data Protection and Freedom Act.

This Data Protection Charter describes how SG Surf School, along with all entities belonging to the same group, process your personal data when you use our website and mobile applications provided to you.

Our charter also covers other channels for collecting your personal data, including over the phone when you contact our customer service or directly at our agency.

Each solution or service processing your personal data may have additional privacy rules in its own terms and conditions, complementing this charter.

For any information on personal data protection, you can also visit the website of the Commission on Informatics and Liberties www.cnil.fr.

User: Internet user connecting to or using the aforementioned site: www.sg-surf.com

The data we collect:

In France, personal data is primarily protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the French Penal Code, and the European Directive of October 24, 1995.

On the site www.sg-surf.com, the site owner only collects personal information about the user for the purpose of certain services offered by the site www.sg-surf.com.The user provides this information knowingly, especially when entering it themselves. It is then specified to the user of the site www.sg-surf.com whether or not there is an obligation to provide this information.

The site www.sg-surf.com collects your personal data when:

  • When browsing the site,
    • When submitting a contact form. The collected data may include name, surname, address, email, and phone number.
    • When subscribing to the newsletter.

 

Special case of the newsletter:

The email addresses collected for the mailing list are used solely for sending our newsletters. You can unsubscribe at any time by simply clicking the unsubscribe link in each email sent

 

Use and transmission of your personal data:

No personal information of the site user www.sg-surf.com is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. The only exception is in the case of the site’s acquisition www.sg-surf.com would allow the transmission of the said information to the potential buyer, who would in turn be subject to the same obligation to preserve and modify the data in relation to the website user www.sg-surf.com.

These data will be processed either automatically or manually by SG École de Surf, the data controller, and are intended for SG École de Surf and its service providers (suppliers, delivery companies, partners)

The automated processing of your personal data aims to manage your subscriptions to our Newsletters, the creation and management of your account, and more generally, the management of customer and commercial relationships.

 

The retention period of your data:

Your personal data is retained for as long as necessary to achieve the purpose for which it was collected. For example, when you purchase a product online or in-store, we retain the data related to your purchase, allowing us to fulfill the specific contract you have accepted. We then retain the personal data for a period that allows us to process or respond to claims, requests for information regarding the purchase.

Your data may also be retained so that we can continue to improve your customer experience with us.

The data collected concerning you will be retained for the period necessary to fulfill the purposes described above, namely 3 years from the end of the business relationship, i.e., the date of the last contact initiated by the customer.
The personal data concerning you may also be retained for a longer period due to specific legal obligations or in accordance with applicable statutory limitation periods, for example:

  • • 13 months for cookies, starting from the time they are placed on your computer or device,
    • 3 years for customer identification data (name, surname, email address, phone number, etc.) after the end of the business relationship.
    • 6 years for tax documents,
    • 10 years for accounting records,
    • If applicable, for the entire duration of legal disputes and until all avenues for appeal are exhausted.

Exercise of your rights:

In accordance with the French Data Protection Act of January 6, 1978, you have the following permanent rights as indicated below:

  • You have the right to request access to and rectification of your data.
    You have the right to request the restriction of the processing of your data.
    You have the right to request the deletion of your data.
    You have the right to data portability (the ability to retrieve part of your data in an open and machine-readable format).

In general, to exercise your rights, please send your request (including your email address, full name, postal address, and a copy of your ID) by email to contact@sg-surf.com and/or by postal mail to the following address:

SG école de surf
2 place Rochebonne
85800 Saint-Gilles-Croix-de-Vie

Any request must be accompanied by proof of identity. Please note that you can directly view, modify, or even delete your personal data on our website by accessing your personal account, if applicable.

For any additional information regarding your rights, you can consult the CNIL website.
We will send you a response within a maximum of 2 months from the date of receipt of your request.

Procedure in case of personal data loss:

In the event of a personal data breach, SG École de Surf commits to notifying the CNIL as well as any user whose personal data has been compromised as soon as possible, and then to taking steps to remedy the breach and mitigate any potential consequences.

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Unless you object, you may receive commercial information by mail from SG École de Surf or third-party partner companies. Furthermore, if you have checked the box provided for this purpose, you may also receive information electronically from these partners.

SG École de Surf may also send you offers or emails related to your previous purchases, unless you object.

The data collected by SG École de Surf from its customers in the context of an order may be shared with a partner for purely statistical analysis purposes. This has no impact on the completion of the transaction. The data is shared in strict compliance with the provisions of the law of January 6, 1978, as amended in August 2004.